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Join Our Family
Visit with a local and “live” Member Experience Representative through your desktop or mobile device
It's secure and easy to use.

Our bilingual representatives can help you via a video call from anywhere you are. From opening a new account to applying for a loan, our virtual team can assist with most transactions you would conduct at a branch engagement center.

Start a Video Banking Call

Video Banking

Begin a Live Banking session 1 with one of our Member Experience Representatives and conduct any of the services below:

  • Open an account
  • Add an account or joint accountholder
  • Apply for a loan
  • Get skip-a-pay assistance
  • Initiate a wire transfer
  • Request account information
  • Sign forms or documents
  • Transfer funds between member accounts

Let us help you

We make applying easy

We make applying for a loan fast, simple, and stress-free.

apply for a loan  2

apply for a mortgage loan 3

Need to become a member?

We’re more than a financial institution—committed to the communities we serve.

become a member

Have questions?

We're part of your community—and always happy to help.

contact us today

Video Banking FAQs

Disclosures

1 Data rates may apply. Business accounts not eligible.

2 Membership eligibility applies. All loans are subject to approval. Other restrictions may apply. FirstLight is an Equal Opportunity Lender.

3 All loans are subject to credit qualification and approval. Mortgage loans are available only on properties located in Texas and New Mexico. Certain fees and conditions apply. Membership eligibility requirements apply. Equal Housing Lender.